Is e-learning or behind-the-wheel training right for you? Find out with our comparison guide.

Our Team

Smith System headquarters are based in Arlington, Texas, with an office in London, England. Our instructors are located around the world. Our certified instructors are experienced professionals, senior managers and military officers who have studied and mastered techniques that are essential to understanding driver behavior patterns. Our executive management team has more than 200 years of combined experience in transportation, fleet safety, military and government operations and international and financial disciplines. 

ANTHONY (TONY) S. DOUGLAS – PRESIDENT AND CEO

Joined Smith System: April 2003

Experience: Over the past 30 years, Tony has served in various managerial positions with FedEx and ServiceMaster. He was vice president of safety for the nation’s largest tank truck carrier, president and COO of a large national flatbed carrier and principle of The Douglas Group transportation consultants.

Education & Certifications: Memphis State University, FedEx Leadership Institute, Stanford University Executive Education and Certified Smith System Instructor

JAMES (JIM) A. SMITH – SENIOR VICE PRESIDENT OF TRAINING

Joined Smith System: December 1981

Experience: Jim has held numerous positions at Smith System since 1981, handling training, sales, customer service, consulting, operations and administrative duties. Originally trained by the company’s founder and eponym, Harold L. Smith, Jim was responsible for managing and leading the training department’s significant growth from a handful of instructors to the hundreds of instructors who train for Smith System worldwide today. He was appointed senior VP of training in April 2006. Prior to Smith System, Jim was a professional truck driver.

Education & Certifications: Certified loss control representative, Certified Smith System Instructor

FRANK POWERS – SENIOR VICE PRESIDENT BUSINESS DEVELOPMENT AND MARKETING

Joined Smith System: April 2003

Experience: Frank has 48 years of combined experience in the commercial aviation and ground transportation industry with responsibilities for operations and sales management. He is a U.S. Airforce Vietnam veteran.

Education & Certifications: Degree in business management and administration, Certified Smith System Instructor

DOUGLAS M. BOUGHTON – SENIOR VICE PRESIDENT OF FINANCE AND CFO

Joined Smith System: December 2009

Experience: Douglas has 25 years of accounting, finance and operating experience in small to midsize companies. He specializes in improving operations, streamlining and automating back-office procedures and creating business information and reporting systems.

Education & Certifications: BBA in accounting and business information systems from Texas A&M University, certified public accountant

WALTER COLE – VICE PRESIDENT OF TRAINING (EAST)

Joined Smith System: April 1987

Experience: Walter has been responsible for all instructors in the Eastern United States since 2003. He has held several positions in sales, operations management, purchasing, warehouse operations, special projects and training at Smith since 1987. He has spent more than 20 years teaching Smith System in the U.K., Mexico and Canada. Formerly, he was a general manager in the grocery industry.

Education & Certifications: Business degree from East Tennessee University, Certified Smith System Instructor

PAUL NIELSEN – VICE PRESIDENT OF TRAINING (WEST)

Joined Smith System: January 1996

Experience: Paul has been responsible for all international instructors and all instructors in the Western United States since 2003. He has spent more than 15 years teaching Smith System throughout the U.S., Canada, Europe, Asia and the Middle East. He has teaching experience in public and private schools and the city cultural centers in Anjo and Okazaki, Japan, as well as 10 years of employment with Disneyland. Paul has lived abroad and has intermediate fluency in Japanese.

Education & Certifications: Degree in political science and international relations from UCLA, Certified Smith System Instructor