Retail & Food Services – Smith System Driver Improvement Institute, Inc.

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Retail & Food Services

Retail and food services is an essential industry. Smith System can help your delivery drivers stay safe and get to their destinations on time while facing many on-road challenges.

Demanding schedules, high customer expectations and tight time windows for deliveries can make driving in the retail and food services industry challenging. Early-morning deliveries and driving in close quarters such as parking lots of schools, grocery stores and hospitals mean drivers must be alert at all times.

What Training Is Right for Me?


Smith System’s DriverDirect training provides hands-on experience for drivers, along with comfort and peace of mind for managers. This course will teach your fleet how to make the best decisions during stressful on-road situations. We provide instruction in the classroom and behind the wheel for the most effective training possible. We will even travel to you for your convenience.

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On road driver safety training
Fleet safety driver training


Smith System’s DriverTrainer program instructs your in-house employees in how to train the rest of your fleet. This training is especially beneficial for companies continually adding drivers to the team. We will teach your trainer how to cater instruction to individual drivers and how correct driving mistakes. This certification helps ensure that your in-house trainer has the necessary skills to educate and keep your fleet safe.

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Retail and food services employees often work odd hours. This can make scheduling training more difficult. SmithE-Learning℠ lets your drivers train whenever and wherever they are available. Use this training as part of onboarding or as a refresher course after drivers complete DriverDirect. Convenient and cost effective, these interactive courses cover topics that include hazardous weather driving, lane changing and driver fatigue.

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driver safety training

Advanced Backing

Retail and food service drivers often find themselves at unfamiliar addresses, which can make backing and close-quarter maneuvering more difficult. Fortunately, our Advanced Backing course can help your drivers master blind spots, backing and parking — the most common causes of crashes. This full-day course can help your fleet reduce crashes and become more comfortable behind the wheel.

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Safety & Compliance Consulting

Whether you are a safety supervisor or a fleet manager, Smith System safety and compliance consulting can help. These classes can help your company stay DOT compliant and keep your safety rating high. The courses cover existing requirements and best practices for accident reporting, record keeping, driver qualification, controlled substances and much more.

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DOT Compliance Consulting Services